Laires Labs

Laires Labs

Patient follow-up

Bring patients back without a receptionist on the phone.

Recall, follow-up, and reactivation wired into your PMS. Lapsed patients get a reason to book; clinicians get feedback from every visit.

What we build

Four places follow-up protects revenue and care quality.

Recall campaigns

Dental check-ups, annual reviews, follow-up screenings — triggered from the PMS on the right interval for each patient.

Post-visit follow-up

Automated check-ins after a visit or treatment. Outcome captured, feedback routed, red flags escalated to a clinician.

Dormant reactivation

Patients who haven't booked in 12+ months identified and contacted with a relevant reason to return.

Two-way messaging

SMS and email that patients can actually reply to. Booking, FAQ, or handover to reception — handled automatically.

How it works

Prototype first. You see it before you buy the full build.

01

Prototype

We pick one workflow and build a working demo against your real data. Two weeks, so you see it before committing.

02

Build

If the prototype lands, we scope the full system. We build it end-to-end with weekly check-ins. Typically six to ten weeks.

03

Install

Deployed inside the systems your team already uses. Docs, runbooks, 30-day warranty. You own the code on day one.

Investment

Fixed price. No day rates. No surprises.

System build
£12,500

One-off, fixed scope

  • Prototype against your real data
  • End-to-end build (data pipes, logic, UI, alerting)
  • Install inside the tools you already use
  • Documentation and runbooks
  • 30-day post-install warranty
  • Full source code, in your repo, on day one
Book a call
Optional retainer
£2,500/month

Cancel any month

  • Monitoring and alerts on production workflows
  • Maintenance fixes and model upgrades
  • Priority on new builds and adjustments

Skip it and you still own the code. No lock-in.

Reactivate patients you'd otherwise lose.

Twenty minutes, no pitch deck. We look at how your clinic handles recall and post-visit follow-up today.

Book a 20-min intro